Charities Officer

Location Hong Kong
Discipline: Administration / Support, Fundraising/Development, Program/project/events management
Job type: Full Time
Contact name: Mandy Ma

Contact email:
Published: 7 months ago
Startdate: Immediate preferred

​Feeding Hong Kong brings food from where it is plentiful, to where there is a need.

We rescue food from producers, manufacturers, distributors and retailers – food that is still good and safe to eat, but would otherwise go to waste. We feed charities running community programmes. Our partners include senior centres, crisis shelters, central kitchens, after school programmes and food banks. We educate Hong Kong about better managing food as a resource and run training and education initiatives to drive change in the community.


  • To support the timely offer and allocation of surplus food donations to the Feeding Hong Kong charity network;

  • To assist the Charities Director with the management and development of the Feeding Hong Kong charity network;

  • To enhance internal communication processes to achieve operational excellence;

  • To help raise awareness and support for Feeding Hong Kong´s mission and vision across the wider community;

  • Act as a key contact for Feeding Hong Kong´s charity partners and provide day-today support for the efficient redistribution of surplus food across our network;

  • Coordinate between the operations team and charity partners to plan and fulfil charity orders and ensure a smooth logistics process;

  • Ensure due diligence procedures are in place, and charity partners comply with the food safety standards and other requirements set out by Feeding Hong Kong;

  • Maintain and update records on all charity partners;

  • Support the annual charity survey and results analysis;

  • Support the development of processes to streamline and improve the redistribution of food donations to charities across Hong Kong;

  • Monitor, manage, and report performance against agreed key performance indicators;

  • Support the planning and execution of programmes and campaigns for the Feeding Hong Kong charity network;


  • Be accountable and report to the Charities Director of Feeding Hong Kong;

  • Report indirectly to the Operations Manager regarding charity orders;

  • Work with volunteers and interns as needed.

Able to:

  • Establish, develop, and maintain positive working relationships with Feeding Hong Kong´s stakeholders;

  • Communicate effectively in a range of forms, write clearly and concisely, and demonstrate excellent presentation skills;

  • Set priorities, organise and manage a demanding workload and monitor progress of a range of tasks and projects towards achievable objectives;

  • Pay close attention to detail and accuracy;

  • Motivate and organize individuals and groups;

  • Work independently and with diverse groups of people;

  • Be able to negotiate, influence and persuade;

  • Display high level of initiative, problem solving and decision-making skills.


  • Degree level or equivalent standard of experience;

  • Proven experience in the voluntary/charity sector, either through employment or volunteering;

  • Project and/or programme management under tight deadlines and budgets experience;

  • Having worked in a team environment;

  • Knowledge of issues relating to food waste and food insecurity would be beneficial;

  • Written and spoken Cantonese and English (fluency in both);

  • Microsoft Office

  • CRM systems desirable.

Please submit the application with a cover letter and a CV stating current and expected salary. Application with all the required documents attached will only be considered. All information will be treated in strict confidence and solely used for recruitment purposes.

Privacy of personal data of the applicant will be ensured.