Chief Operating Officer (COO)

Location Hong Kong
Discipline: Administration / Support, Finance & Accounting, General Management
Job type: Full Time
Contact email:
Job ref: PF-COO-R4G
Published: 20 days ago
Startdate: ASAP

PathFinders is a Hong Kong-registered charity with tax-exempt status whose mission is to ensure the most vulnerable and unsupported children in Hong Kong are protected and respected, and their migrant mothers – predominantly current or former Foreign Domestic Worker - are empowered to find a path to a bright future.

Since 2008, PathFinders has supported over 6,400 babies, children and women not, or inadequately, supported by Hong Kong’s existing public welfare and healthcare services, and who find it difficult to access justice. In effect, they fall through the cracks of an otherwise world-class social welfare system.

Job Title: Chief Operating Officer (COO)

Reporting Line: This position reports directly to the CEO

Location: PathFinders, 11C Worldwide Centre, 123 Tung Chau Street, Tai Kok Tsui

Role Description

This role requires a candidate with the appropriate technical financial skills, but who can also bring value as an operational advisor. Balancing compliance and control with realistic commercial decision-making will be critical.
As such, this role will suit either a candidate with similar past experience, or, someone who feels they have more to offer beyond finance and accounting production. What we can provide is exposure to a true business-partnering role, in a positive environment where you will have a meaningful impact on one of Hong Kong’s most unsupported and vulnerable communities.

Key Responsibilities


  • Manage, support and mentor existing finance team to deliver all financial aspects, including but not limited to:

  • Billing, A/R, A/P, GL, Cost Accounting and Revenue Recognition

  • Annual budget, monthly management accounts and financial forecasts, reporting report variances using operating information

  • Annual audit, including financial components of annual report

  • Compliance with Hong Kong reporting requirements and tax filings

  • Continuous improvement of business processes and accounting policies to maintain and strengthen internal controls

Administration & Operations:

  • Manage the operations and risk management function, including but not limited to:

  • Oversee daily operations, premises acquisition, insurance and maintenance

  • Continuously improve operational policies and procedures that promote PathFinders’ culture and vision

  • Support the CEO with hiring and development of employees, consultants and long-term volunteers to strengthen performance and motivation, minimise burn-out and maximise retention, including off sites, training, performance reviews, job descriptions and contracts

  • Alongside and working in close collaboration with the CEO, manage the institutional legal, risk and compliance profile of PathFinders

  • Ensure key data and documents are being handled systematically and lawfully across functions and in line with Personal Data laws

  • Manage relationships and contracts with third party vendors, property agents, institutional advisors (lawyers, accountants etc) and contractors

  • Seeking further technology solutions to reduce reliance on paper and to realise administration and operations efficiencies

Selection Criteria:

  • Candidates should possess the following qualifications and attributes:

  • Experienced and efficient leader with excellent people, communication and analytical skills, highly organised and collaborative, solution-­‐orientated and with a strong work ethic

  • At least 10 years’ prior work experience within a professional services firm, corporate or an NGO

  • Financial experience in an organisation with a turnover of HKD15M to HKD25M, including thorough knowledge of accounting principles, processes and procedures

  • System and technology experience (Xero, Salesforce and Google Drive), with proficiency in Word, Excel and Powerpoint.

  • English (fluent), Cantonese (fluent), Mandarin (optional)

Please click 'apply' to make an application.