Receptionist (Part or Full time)

Discipline: Administration / Support
Job ref: FEA/R/R4G
Published: 23 days ago

Fair Employment Agency is a non-profit social business with a big ambition - We aim to reinvent the recruitment of migrant domestic helpers and end forced labour in Hong Kong.

For too long, domestic helper employment agencies have been making money from doing a bad job. Employers are charged for bad customer service, while agencies secretly charge domestic helpers too. This illegal practice leaves domestic helpers in debt bondage and fails employers.

But we saw another way. We set up the Fair Employment Agency in 2014 - a new kind of domestic helper agency that would not charge fees to workers. From a small, start-up idea four years ago, we now employ 20 full-time staff members, place 100 domestic helpers a month, and have saved 2,700 domestic helpers over US$4.1million in recruitment debt!

As demand for our business grows, we are expanding our team. We are now looking for a talented, friendly and energetic receptionist to join us. The Fair Employment Agency is an equal opportunity employer and we value diversity at our organisation. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, or disability status.

Part-Time / Full-Time Receptionist

As the face of the business, you make clients happy with your people-skill brilliance and attentive nature. You’ll also make sure everything runs smoothly by providing administrative support to the whole team. As a creative, innovative business, we’ll also look to you for ideas on how we can make things run better.

In return we offer a fun and welcoming environment, with huge potential for development.

Do you want to make a difference and contribute to social change?

Do you have the FEA positive attributes?

Friendly, flexible, fun

Energetic, efficient, ethical

Ambitious, attentive

If this sounds like you read on!

The Role

●Manage telephone, internet and email enquiries from employers and domestic helpers

●Welcome and direct clients and visitors in a friendly and professional manner

●Provide general administrative support


●Team player with an upbeat, positive attitude

●Good command of spoken and written English and Cantonese

●Excellent interpersonal skills, communication skills and telephone manner

●Proficient in MS Office

●Immediate availability is preferred

Customer service experience is a plus - what’s more important, however, is your willingness to learn and grow with our team and your passion for helping others. Our work place culture is unique, encouraging creativity, and innovation. Join us today!

For more information, please visit our website at or