Looking for a meaningful career that allows you to make a difference in the world? Join Oxfam Hong Kong, a member of the Oxfam confederation, in creating a world free of poverty. As an independent development and relief agency, we work with people living in poverty and partner organisations to implement effective development, humanitarian, policy advocacy, and public education programmes.
We are seeking passionate individuals to join our team and contribute to our poverty alleviation work. Join us and be part of the solution to end poverty and create a better world for all.
Assistant IT Manager (2-year contract, renewable)
[Ref.: OU/AITM//25/01/R4G]
This position is responsible for assisting the IT Manager in exploring innovative solutions and enhancing business processes, systems, and projects. Coordinates with stakeholders and teams on planning, design, coding, testing, training, and evaluation. Supports system development and documentation with the IT and infrastructure teams to ensure timely, high-quality project deliverables. His/her job duties include but not limited to the following:
Responsibilities:
- Conduct analysis of business processes and propose feasible methodologies and strategies for IT initiatives and digital workspace for OHK.
- Manage IT business projects and ensure the projects are delivered with quality and within schedule.
- Liaise, discuss and negotiate effectively with the stakeholders in relation in project deliverables.
- Perform project planning, monitoring, issue resolution and risk management.
- Coordinate with multiple partners and manage partner performance to ensure the success delivery of projects.
- Coordinate and participate in system design, coding, user testing, training, skill transfer when required.
- Evaluate and report on project outcomes against project deliverables.
- Review and refine the processes/ projects on a regular basis.
- Prepare project documentations such as Project Plan, Functional Design Specification, Implementation Plan and Testing Plan. Perform feasibility study before project implementation.
- Perform tasks as assigned by the director of operations or his delegate.
- Assist OHK for fundraising events if required.
Requirements:
- Bachelor's degree / professional training in Information Technology or related field.
- Preferably with 8 years’ work experience in the field of IT.
- Strong analytical and organizational skills.
- Be a proactive supporter of business operations and a leader for the enhancement in our service delivery and operation efficiency.
- Highly reliable, independent, well-organized, and with “can-do” mindset.
- Strong written and verbal communication skills, including the ability to prepare and present briefings, reports, documentation, and complex solutions.
- Strong self-motivated and can work under pressure.
- Excellent interpersonal and negotiation skills and ability to build cohesive and collaborative partnerships with key internal and external stakeholders.
- Able to work both independently and in cooperation with other colleagues, be an efficient and responsible team player.
- Capable to explore and promote new technologies for digital workplace and process re-engineering.
- Good command in written and spoken English, Mandarin, and Cantonese.
- Experience in project deployment to cloud platforms such as AWS, Azure is preferred.
- Knowledge of Salesforce, MS SharePoint, Event and Fundraising system, Payment system or project management qualifications (PMP, Agile/Scrum, etc.) is advantage.
- Identification with Oxfam’s mission and vision is a must.
Closing date for application: 18 July 2025
You are invited to send your application letter, curriculum vitae with your current and expected salary and date of availability.
At Oxfam Hong Kong, our culture is shaped by our values, which reinforce what we care about and how we do things. Our five core values are: Justice, Empowerment, Inclusiveness, Accountability and Innovation. Learn more about Oxfam Hong Kong here: https://www.oxfam.org.hk.
Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.
(Data collected will only be used to process job applications. Applicants who are not invited for an interview within six weeks from the closing date can assume that their application was unsuccessful. All related information will be kept up to 12 months and all personal data will be destroyed afterwards.)
Oxfam Hong Kong is an equal opportunities employer.
