Foundation for Shared Impact’s (FSI) Community Business Support Program (“CBS Program”) encompasses several projects to empower and uplift community businesses and under-resourced entrepreneurs in Hong Kong. We fulfil the CBS Program’s mission through our shared impact model, which facilitates broad cross-sector collaboration and free sharing of knowledge, information, and resources.
The CBS Program raises the visibility of grassroots small businesses through Project GuideFong, which includes an online directory of diverse community businesses, pop-up bazaars, walking tours, and digital marketing campaigns that celebrate Hong Kong’s multicultural grassroots business ecosystem while promoting diversity and social inclusion.
In parallel, the Program builds capacity for budding entrepreneurs through the Mentorship Program for Ethnically Diverse Entrepreneurs (held annually since 2022), skills workshops, pro-bono legal clinics, direct business support, and other cross-sector collaborations that connect entrepreneurs to corporate volunteers, youth interns, peer entrepreneurs, and other practical resources.
Job Description for Program Manager/Associate for Community Business Support Program (Full-time position)
FSI is seeking a motivated Program Manager or Program Associate to join the Community Business Support team to take the program to the next level. This role will coordinate day-to-day delivery of CBS projects, including the Mentorship Program and Project GuideFong initiatives, manage event logistics, steward partnerships and volunteers, curate and coordinate community-facing communications, and conduct impact monitoring and reporting for the project funders.
The role is very hands-on, requiring strong organisational and interpersonal skills, cross-cultural sensitivity, and a commitment to community-centred programming that empowers and promotes local under-resourced entrepreneurs in Hong Kong. This role demands skills and experience in program management as well as stakeholder communication and collaboration to ensure a fruitful and beneficial experience for all involved - including youths in Hong Kong whom the Program Manager or Program Associate will manage.
While this role will report directly to the Executive Director of FSI, there will be significant collaboration with the different members of the FSI team who also support the Program, including FSI’s Community Business Support Program Senior Associate, Youth Program Manager, and Communications Manager.
Main Responsibilities:
● Coordinate the development, planning, and delivery of existing and new CBS initiatives in collaboration with other FSI team members.
● Oversee end-to-end program management, execution, and logistics for CBS activities.
● Design and lead GuideFong walking tours and community outreach sessions to establish rapport with ethnically diverse and grassroots small businesses and source projects for direct business support.
● Design, develop, and run the “GuideFong Ambassador” program to recruit, train, and manage youth interns and community volunteers, including those coming from underprivileged backgrounds, to support GuideFong businesses and events.
● Develop and manage Project GuideFong’s social media channels and content calendar; create or commission engaging digital content (e.g., short- and long-form videos, social media posts, business spotlights).
● Grow FSI’s CBS community, including the GuideFong directory, ensuring the accuracy and completeness of data published and shared.
● Monitor program outputs and outcomes, as well as stakeholder feedback, for impact measurement and reporting through quantitative and qualitative means.
● Perform other duties related to CBS Programs as requested by the Executive Director.
Preferred Background:
● Minimum of 2 years of working experience required.
● Experience in project management or event coordination is required.
● Strong organizational skills with the ability to manage multiple projects simultaneously.
● Excellent interpersonal communication, community engagement, and relationship-building skills, including professionalism, ease, and confidence in liaising with small business owners, youths, volunteers, and corporate partners.
● Flexibility to work occasional weekends/evenings for events.
● Responsible, proactive, committed, and driven work ethic.
● Good technology literacy and proficiency in using digital tools (or a willingness to learn how to use digital tools).
● Skills in social media management, visual design, digital marketing, content creation, photography, and/or video production are preferred.
● Fluency in written and spoken English is required; proficiency in Cantonese, Urdu, Hindi, or Nepali is a significant advantage
● Experience in working with educational institutions and youths is preferred.
Employee Benefits:
● Salary (HK$23K - HK$30K based on merit and experience) + MPF
● Up to HK$2K reimbursement under FSI’s annual personal development fund scheme
● 15 days of annual leave (excluding public holidays)
● Flexible working hours and arrangements in a hybrid workplace
● A plethora of opportunities for training and professional development
● Opportunity to broaden horizon in a multicultural environment
We are hiring a full-time staff with a contract term of 12 months, with extension subject to funding availability, performance, and assessment. If you have questions, please contact Vivian Seo, Executive Director of FSI, at vivian@shared-impact.com.
To apply, please submit your one-page cover letter and CV by 7 February 2026, and include “Applying for the CBS Program Manager/Associate Position” in the email subject. Applications will be reviewed on a rolling basis (prioritizing fit and opportunities for future growth together over availability). We hope to start the employment between February and April 2026.
About the Foundation for Shared Impact (FSI)________________
FSI is a Section 88 organization dedicated to addressing society’s most challenging problems by connecting different sectors to facilitate broad collaboration and free sharing of resources, knowledge and information. Our work aims to cultivate better leaders and build resilient communities - changing the way we do business for good.
For more information on FSI and our core programs, visit our website: https://www.shared-impact.com/
Read our recently published Impact Report (2023-25): https://shared-impact.com/impactreport
Foundation for Shared Impact Limited is committed to a policy of equal employment opportunities and does not discriminate in the terms, conditions, or privileges of employment on account of race, age, color, sex, national origin, disability, or religion.
