HELP for Domestic Workers is a non-profit organisation established in 1989. Our mission is to empower migrant domestic workers in Hong Kong to access their rights through education, advice, community and employer engagement. We do this by providing information, advice and assistance to domestic workers and employers. We believe sustainable change can be achieved by collaborating with domestic workers and employers.

Reports to : Head of Programmes

Key Relationships: Executive director and senior leadership team, staff, board of directors, volunteers, interns, service users

Key External Contacts: Migrant domestic workers, employers and other partner organisations.

Key responsibilities:-

1. Programme management and implementation

○ Responsible for the design and delivery of HELP’s front-line programmes and services including but not limited to HELP’s education, casework and empowerment programmes.

○ Responsible for providing advice and support to HELP service users, preparing relevant documents, and assisting or accompanying them to meetings and court hearings as required.

○ Responsible for overseeing weekend drop-in clinics and liaising with pro bono partners and stakeholder organisations on shared cases.

○ Oversight, monitoring and evaluation of HELP’s service user data including gathering of qualitative and quantitative data to measure the overall impact of the organisation.

○ Working with the Head of Programmes to ensure timely communication of programme information and impact data with relevant internal and external stakeholders.

2. Volunteer and Interns

○ Responsible for overseeing and managing HELP’s Programmes volunteers and interns.

○ Work with the Head of Programmes to administer and maintain volunteer and intern rosters, training schedules, and ensure the continuous review and updating of training and onboarding materials.

3. Organisation Operations

○ Working with the Head of Programmes and members of the senior leadership team (as the case may be), to provide input to the development and implementation of HELP’s strategic plan and annual operational plan.

4. External partnership and communications

○ Establish and maintain relationships with various organisations, corporates and other stakeholders and utilise those relationships to strategically enhance HELP’s Mission.

5. Other duties and responsibilities as assigned by the Executive Director or Board of Directors from time to time

Qualifications:

● Graduate degree in law, social science, human rights or equivalent fields

● Fluency in written and spoken English and Chinese.

● Knowledge of Filipino, Bahasa, Hindi, Sinhalese, Punjabi, Urdu or other languages is an advantage;

● Demonstrable passion and knowledge of human rights issues, particularly those faced by migrant workers, women and minority groups;

● Ability to work in a culturally diverse workplace

This is a full-time role. Salary and benefits are commensurate with the chosen candidate’s experience and our status as a charity. (Salary ranges between HK$ 18,000-HKS 25,000).

Interested candidates should send their CVs and a cover letter explaining their interest in the role and providing salary expectations with ‘Application for the Role of Programme Manager’ in the email subject line. Please also note that only shortlisted applicants will be contacted due to a high volume of applications.

HELP is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CLOSING DATE: Rolling basis until the position is filled